I was fortunate in that I found my dream job right at the beginning of my career, working for Kaplan & Norton’s new start up, called Balanced Scorecard Collaborative in 2000. As a consultant, I had the opportunity to advise and train leadership teams around the world on strategy.
We quickly realized we were leaving these organizations with great plans but without the tools needed to communicate, report and really execute the strategy.
That’s when we began developing software that supported organizations during both the strategy formulation and the strategy reporting phases. We beta tested the software with our first client in late 2000 and shortly thereafter, began our regular release cycle of Executive Strategy Manager®, or ESM® for short. Since our launch 17 years ago, over 120,000 users have benefited from our system.